Knowledge Items - Revision history

Cbisso: /* Workflow */

2018-10-10T09:32:12Z

‎Workflow

Cbisso: /* Privileges */

2018-09-26T15:16:26Z

‎Privileges

Sottini at 20:50, 16 September 2018

2018-09-16T20:50:31Z

Sottini: /* Visibility of Knowledge Items */

2018-09-16T20:50:06Z

‎Visibility of Knowledge Items

Sottini at 20:46, 16 September 2018

2018-09-16T20:46:38Z

Sottini at 20:46, 16 September 2018

2018-09-16T20:46:02Z

Sottini at 20:39, 16 September 2018

2018-09-16T20:39:58Z

Sottini at 20:23, 16 September 2018

2018-09-16T20:23:14Z

Sottini at 20:18, 16 September 2018

2018-09-16T20:18:30Z

Sottini at 20:17, 16 September 2018

2018-09-16T20:17:56Z

@@ Line 8: / Line 8: @@
 A new ''knowledge item'' can be created using the '''Add New''' functionality and choosing "New Knowledge Item".
-A workflow enables to move ''knowledge items" in several statuses as shown in the following picture.
+A workflow enables to move ''knowledge items'' in several statuses as shown in the following picture.
 [[File:Knowledge_Items_Workflow_ENG_v1.0.JPG|centre|thumb|800x800px|Knowledge items workflow and statuses.]]

@@ Line 44: / Line 44: @@
 * update fields when possible.
 |-
-|<u>Viewers</u> || Members of the ''group'' assigned to this role have view (read) privileges.
+|<u>Readers</u> || Members of the ''group'' assigned to this role have view (read) privileges.
 |}

@@ Line 50: / Line 50: @@
 The list of ''knowledge items'' can be filtered and exported to excel format from the ''view'' '''''knowledge items'''''.
+== Visibility of Knowledge Items and Knowledge Portal ==
 ''Knowlegde items'' are published and visibile in the ''knowledge portal'', accessible from '''''Knowledge Portal''''' menu. Note that ''knowledge items'' are visible in the ''knowledge portal'' to ''users'' who are members of the ''group'' they are published to.

← Older revision		Revision as of 20:50, 16 September 2018
Line 53:		Line 53:
	== Visibility of Knowledge Items ==		== Visibility of Knowledge Items ==

−	''Knowlegde items'' are published and visibile in the ''knowledge portal'', accessible from '''''Knowledge Portal''''' menu.	+	''Knowlegde items'' are published and visibile in the ''knowledge portal'', accessible from '''''Knowledge Portal''''' menu. Note that ''knowledge items'' are visible in the ''knowledge portal'' to ''users'' who are members of the ''group'' they are published to.

← Older revision		Revision as of 20:46, 16 September 2018
Line 53:		Line 53:
	== Visibility of Knowledge Items ==		== Visibility of Knowledge Items ==

−	''Knowlegde items'' are published and visibile in the ''knowledge portal'', accessible from '''Knowledge Portal''' menu.	+	''Knowlegde items'' are published and visibile in the ''knowledge portal'', accessible from '''''Knowledge Portal''''' menu.

@@ Line 33: / Line 33: @@
 == Privileges ==
-''Access request'' can be created by the ''users'' to whom the corresponding privilege is granted (see [[Users & Groups]] for more information on how to set this privilege).
+''Knowledge items'' can be created by the ''users'' to whom the corresponding privilege is granted (see [[Users & Groups]] for more information on how to set this privilege).
-The lifecycle of the ''access request'' is managed by the roles described in the table below. ''Groups'' are pre assigned to the roles according to the ''settings'' (see [[Settings]] for more information on how to set these defaults). Initial assignments can be modified according to privileges choosing among the enabled ''groups'' (see once again [[Settings]] for more information on how to enable ''groups'').
+The lifecycle of the ''knowledge item'' is managed by the roles described in the table below. ''Groups'' are pre assigned to the roles according to the ''settings'' (see [[Settings]] for more information on how to set these defaults). Initial assignments can be modified according to privileges choosing among the enabled ''groups'' (see once again [[Settings]] for more information on how to enable ''groups'').
 {| class="wikitable"
 ! Role !! Description
 |-
-|<u>DPO Group</u> || Members of the ''group'' assigned to this role have full privileges. They can:
+|<u>Publisher</u> || Members of the ''group'' assigned to this role have full privileges. They can:
 * transition records to any compatible status,
 * update fields when possible.
 |-
-|<u>Audit Team</u> || Members of the ''group'' assigned to this role have view (read) privileges.
+|<u>Viewers</u> || Members of the ''group'' assigned to this role have view (read) privileges.
 |}
 == Reports ==
 The list of ''knowledge items'' can be filtered and exported to excel format from the ''view'' '''''knowledge items'''''.

@@ Line 23: / Line 23: @@
 |Published || A ''knowledge item'' in this status is published and visible to its target audience. The target audience is the ''group'' set in the ''knowledge item'' <u>Publisher</u> field.
 |-
-|Dismissed || In this status, the ''access request'' has been taken in charge and it is being actioned.
+|Dismissed || A ''knowledge item'' in this status is no longer visible and cannot be updated. This is an end of life status.
 |-
 |}
 == Information ==
 Detailed information on the meaning and use of every field can be found by pointing the mouse on the (i) next to each field. This will activate a tooltip with a brief description of the field.

@@ Line 21: / Line 21: @@
 |Draft || A ''knowledge item'' in this status is draft and not visible yet to its target audience.
 |-
-|Published || A ''knowledge item'' in this status is published and visible to its target audience. The target audience is the ''group'' set in the ''knowledge item'' #Publisher# field.
+|Published || A ''knowledge item'' in this status is published and visible to its target audience. The target audience is the ''group'' set in the ''knowledge item'' <u>Publisher</u> field.
 |-
 |Dismissed || In this status, the ''access request'' has been taken in charge and it is being actioned.

@@ Line 11: / Line 11: @@
 [[File:Knowledge_Items_Workflow_ENG_v1.0.JPG|centre|thumb|800x800px|Knowledge items workflow and statuses.]]
 The following table explains the meaning of each status:
@@ Line 18: / Line 17: @@
 ! Status !! Description
 |-
-|Default || A temporary status when the ''access request'' is initially created before the first save.
+|Default || A temporary status when the ''knowledge item'' is initially created before the first save.
 |-
-|Completed || In this status, all activities related to the ''access request'' were completed and closure is expected after confirmation.
+|Draft || A ''knowledge item'' in this status is draft and not visible yet to its target audience.
 |-
-|Suspended || Activities concerning the ''access request'' are temporarily suspended, meaning no further status transitions are allowed.
+|Published || A ''knowledge item'' in this status is published and visible to its target audience. The target audience is the ''group'' set in the ''knowledge item'' #Publisher# field.
 |-
-|Closed || In this status, all activities related to the ''access request'' are completed and confirmed. This is an end of life status, meaning no further status transitions are allowed.
+|Dismissed || In this status, the ''access request'' has been taken in charge and it is being actioned.
 |-
 |}